How hutano Works

Discover how our comprehensive platform transforms healthcare delivery with seamless digital experiences from intake to billing.

Digital Intake

Streamlined patient onboarding with AI-powered forms and automated verification.

Secure Sharing

HIPAA-compliant document exchange between patients and providers.

Smart Billing

Transparent pricing and automated documentation for simplified payments.

Transforming the Healthcare Journey

The healthcare experience has traditionally been fragmented and inefficient, with disconnected systems and paper-based workflows creating frustration for both patients and providers. hutano addresses these challenges by digitizing the entire patient journey.

Our platform creates a seamless end-to-end workflow that connects every stage of the healthcare process—from initial patient intake through treatment, documentation, billing, and follow-up care. By eliminating information silos and paper-based processes, we improve communication, reduce errors, and save valuable time.

On this page, we'll walk you through each step of the hutano workflow, demonstrating how our digital solutions create a better experience for everyone involved in the healthcare journey.

Patient Intake Process

Our digital intake system eliminates repetitive paperwork and streamlines the patient onboarding experience.

The patient journey begins with our digital intake process, which replaces traditional clipboard forms with a seamless digital experience. Patients receive a secure link to complete their intake forms before their appointment, saving valuable time in the waiting room.

Our intelligent system verifies insurance information in real-time and organizes patient data for clinical review. By the time the patient arrives for their appointment, providers already have a comprehensive understanding of their health concerns.

  • Complete secure online forms before appointments
  • Automated verification of insurance and information
  • AI processing organizes data for provider review
  • Clinical templates prepared before patient arrival
  • Reduced waiting room time and paperwork

Document Storage

Our secure cloud storage creates a centralized repository for all medical documents with intuitive organization.

Medical documentation is often scattered across multiple systems, making it difficult for patients and providers to access critical information when needed. hutano's document storage solution solves this problem.

Our HIPAA-compliant cloud storage system provides a secure home for all medical documents, from intake forms and insurance cards to lab results and treatment plans. Advanced search capabilities allow for quick retrieval of information, while granular access controls ensure data privacy and security.

  • HIPAA-compliant encrypted cloud storage
  • Organize documents by provider, date, or category
  • Advanced search capabilities for quick retrieval
  • Complete audit trail with document version history
  • Access your complete medical history anytime

Document Sharing

Securely share medical information with providers, specialists, and caregivers with just a few clicks.

Sharing medical information between providers traditionally involves faxes, phone calls, and physical paperwork—processes that are slow, insecure, and prone to errors. hutano's document sharing feature transforms this critical aspect of healthcare coordination.

Our platform enables instant, secure sharing of medical records with granular permission controls. Patients can grant specific access to providers and family members, while maintaining complete control over their information. Providers can collaborate directly within the platform, improving care coordination and treatment outcomes.

  • Encrypted sharing with granular permission controls
  • Share specific documents or entire medical history
  • Provider-to-provider collaboration tools
  • Detailed access logs show who viewed documents
  • Revoke access instantly with a single click

Documentation & Billing

Transparent pricing and streamlined documentation that saves time and eliminates billing surprises.

Healthcare billing has traditionally been a source of confusion and frustration for patients, who often receive unexpected charges weeks after their visit. For providers, documentation and billing consume valuable time that could be spent with patients.

hutano's documentation and billing system brings transparency and efficiency to this critical process. Our platform provides clear cost estimates upfront, supports multiple payment methods, and streamlines documentation with specialty-specific templates and automated coding suggestions.

  • Transparent cost estimates before appointments
  • Multiple payment options for patient convenience
  • Smart templates for efficient clinical documentation
  • Automated billing code suggestions for accuracy
  • Financial analytics for providers and practices

Scheduling & Referrals

Simplified appointment booking and streamlined referrals that improve care coordination.

Traditional scheduling and referral processes involve phone tag, wait times, and a lack of transparency. Patients often feel left in the dark during referrals, unsure of next steps or timing.

hutano's scheduling and referral system reimagines these workflows with digital convenience. Patients can book appointments online with real-time availability, while the referral management system creates a transparent, traceable process where patients can actively participate and stay informed.

  • Online scheduling with real-time availability
  • Automated appointment reminders via text and email
  • Digital referral tracking and management
  • Seamless care coordination between providers
  • Reduce no-shows and improve patient follow-through

How It All Connects: The End-to-End Patient Journey

What makes hutano truly transformative is how all these processes work together to create a seamless patient journey. From the moment a patient schedules an appointment to their final follow-up, our platform creates a continuous digital thread that connects every touchpoint.

This integration eliminates the information silos that typically plague healthcare delivery. Patient intake data flows directly into clinical documentation, which connects to billing and follow-up care. Providers have access to complete, up-to-date information at every step, enabling better clinical decisions and more personalized care.

The result is a healthcare experience that feels cohesive, transparent, and efficient for everyone involved. Patients enjoy greater convenience and clarity, while providers can focus more time on delivering excellent care rather than managing paperwork and administrative tasks.

Built By Healthcare Professionals

"We designed hutano to solve the real problems we experienced firsthand in clinical practice. Our platform eliminates the fragmentation and inefficiency that frustrates patients and providers alike, creating a connected healthcare ecosystem that works better for everyone."

Dr. Ephraim Makuve • Founder

Frequently Asked Questions

Common questions about the hutano platform

How long does implementation take?

Most practices can fully implement hutano within 2-4 weeks, depending on the size of the organization. Our dedicated implementation team provides comprehensive training and support throughout the process.

Can hutano integrate with my current EMR?

Yes, hutano is designed to work alongside major electronic medical record systems through secure API connections, allowing for seamless data exchange while maintaining data integrity and security.

How secure is patient information?

hutano employs bank-level encryption, HIPAA-compliant protocols, and regular security audits to protect all patient information. Our security measures exceed industry standards to ensure complete data protection.

What kind of support is available?

We provide 24/7 support through multiple channels, including phone, email, and chat. Our dedicated support team includes healthcare professionals who understand both the technical and clinical aspects of our platform.

Ready to transform your healthcare workflow?