Privacy Policy

Introduction

IntakeEZ ("we", "our", or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare documentation and practice management platform.

Information We Collect

HIPAA Compliance

We maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA) and implement appropriate physical, technical, and administrative safeguards to protect your health information. Our security measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Staff training on privacy and security procedures
• Business Associate Agreements with service providers

How We Use Your Information

We use your information for the following purposes:

• Providing and improving our healthcare documentation services
• Processing insurance claims and billing
• Communicating with healthcare providers and staff
• Analyzing and improving our platform's performance
• Complying with legal and regulatory requirements
• Responding to authorized requests for information

Information Sharing

We share your information only in accordance with HIPAA regulations and applicable laws:

• With healthcare providers involved in your care
• With insurance companies for billing purposes
• With business associates who help us operate our platform
• When required by law or in response to legal requests

Your Rights

Under HIPAA, you have the right to:

• Access your health information
• Request corrections to your records
• Receive an accounting of disclosures
• Request restrictions on information sharing
• Receive notifications of privacy breaches
• File a complaint if you believe your privacy rights have been violated

Data Retention

We retain health records in accordance with state and federal regulations, typically for a minimum of 7 years from the date of last service or as required by applicable laws. Records relating to minors are retained until the patient reaches the age of majority plus the standard retention period.

Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact our Privacy Officer:

Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date.